Telepresence Robots as Ticket Agents who work on airport counters or other designated sales points that airlines might have; is a must have technology nowadays. In general terms, Ticket Agents greet and help customers and passengers with their flight reservations. They provide information regarding dates, schedules, availability, and prices of flights. Ticket Agents are expected to assist passengers with inquiries or other requests, such as flight changes or cancellations.
With the spreading of Covid-19 as a global pandemic, minimizing human contacts through rendering certain human tasks like ticket selling more automated is going viral. That happens through deploying humanoid telepresence robots instead.
The idea seems to be brilliant especially if the service robot in use is of high efficiency like the Intelligent Humanoid Reception Telepresence Robot SIFROBOT-5.0.
This service robot is a multi-functional robot that is able to perform professional service functions.
Many functions can be given to Telepresence robot SIFROBOT-5.0 including greeting customers with a warm welcome, acting as a guide in theatres, selling cinema tickets, and informing in airports and train stations which is the exact need in this regard.
This telepresence robot can also provide contacts for conferences and events with pricing information and delivery times. Meanwhile, it can be an assistant to visitors of all ages, promptly answering all their questions and quickly resolving all their complaints.
The service robot can professionally perform all these tasks while entertaining, meanwhile, customers with photo Play and video Play too. In fact, Passengers can listen to music through the intelligent robot’s 360 ° sound level, in events. It has different voice output nodes and a soft general sound that can be heard clearly even in noisy areas like cinemas or airports.
Of note, customers should never worry about the way this telepresence robot might respond to their quests since its emotion and expression processor has been designed to identify your emotions and to select the most appropriate behaviour for each situation.
With all these combined qualities and more, the Intelligent Humanoid Reception Telepresence Robot SIFROBOT-5.0 as a service robot seems to outlet many similar devices as it proved to be highly efficient, helpful and pleasing for those cinema/theater goers or any other customers who are in frequent need for ticket agents.
Reference: What does a Ticket Agent do